Terms of service

Terms of Service

Last updated: November 3, 2026

Welcome to our online store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please discontinue use of our Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase products from our store.

By placing an order, you confirm that you meet these requirements.

2. Health, Medical & FDA Disclaimer

Please read carefully before purchasing or using our products.

Our dietary supplements are intended to support general health and wellness. They are not medications or substitutes for professional medical care.

  • Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA), where applicable.

  • Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

  • Product descriptions, educational articles, and other website content are provided for informational purposes only and do not constitute medical advice.

  • Consult a qualified healthcare professional before using supplements, especially if you are pregnant, nursing, taking medication, have an existing medical condition, or are scheduled for surgery.

  • Follow all product label instructions and recommended serving sizes.

  • Discontinue use and seek medical advice if you experience adverse reactions.

  • Keep supplements out of reach of children.

  • Individual results may vary. Customer testimonials and product reviews do not guarantee similar outcomes.

Customers are responsible for using products according to their instructions and appropriate professional guidance.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

3. Products and Pricing

We strive to provide accurate product descriptions, images, ingredients, availability, and pricing.

However:

  • Product packaging and appearance may occasionally vary.

  • Prices are displayed in the currency shown at checkout and may change without notice.

  • We reserve the right to correct pricing errors or inaccurate product information.

  • Product availability may change without prior notice.

  • We may limit quantities or cancel orders when reasonably necessary.

If an order is canceled after payment has been collected, the applicable payment will be refunded.

4. Orders and Payment

By placing an order, you agree to provide accurate billing, shipping, and payment information.

All orders are subject to acceptance, payment authorization, and product availability.

We accept the payment methods displayed at checkout. Payments are processed through authorized payment service providers.

We reserve the right to reject or cancel orders involving suspected fraud, payment issues, incorrect information, or inventory limitations.

5. Account Registration

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and the activity associated with your account.

Please notify our customer support team promptly if you suspect unauthorized account access.

We may restrict accounts involved in fraudulent or prohibited activities.

6. Acceptable Use

You agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful software.

  • Impersonate another person or misrepresent your identity.

  • Copy or commercially exploit protected website content without authorization, except as permitted by law.

  • Interfere with website functionality or security.

  • Infringe intellectual property rights.

  • Engage in abusive, deceptive, or harmful conduct.

Violations may result in restricted access or other appropriate action.

7. Intellectual Property

All website content, including text, images, logos, graphics, product names, trademarks, and design elements, belongs to its respective owners or authorized licensors.

These materials may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or commercially use protected materials without authorization, except where permitted by applicable law.

8. User-Generated Content

Customers may submit product reviews, comments, photographs, or other content where this functionality is available.

By submitting content, you confirm that you have the necessary rights to share it and that it does not violate applicable laws or third-party rights.

You grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use submitted content for website operations and promotional purposes, subject to applicable law.

We reserve the right to moderate or remove fraudulent, misleading, unlawful, or inappropriate content.

Customer reviews represent individual experiences and do not guarantee the same results for everyone.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

We do not guarantee specific health, fitness, or wellness outcomes from dietary supplements.

To the extent permitted by law, our liability for claims related to a purchase will be limited to the amount paid for the relevant product.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including liability arising from certain product defects, negligence, or violations of applicable consumer protection laws.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify us against reasonable losses, damages, and expenses arising from your unlawful use of our Services, infringement of third-party rights, or material violation of these Terms.

This provision does not limit statutory consumer rights or protections.

11. Disclaimer of Warranties

We make reasonable efforts to maintain accurate product information and reliable website functionality.

However, to the extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee uninterrupted access, error-free functionality, or specific individual product results.

Nothing in this section affects any warranties or legal rights that cannot be excluded.

12. Third-Party Links and Services

Our website may contain links to third-party websites and use external services, including payment processors, shipping carriers, and e-commerce technology providers.

Third-party websites and services are governed by their respective terms and privacy policies.

We are not responsible for independent third-party website content or practices, except where required by applicable law.

13. Termination and Suspension

We may suspend or restrict access to our Services when we reasonably believe a user has engaged in fraudulent, unlawful, or prohibited conduct.

Where appropriate, we may cancel affected orders and issue applicable refunds.

Termination does not affect rights or obligations that arose before termination, including statutory consumer protections.

14. Governing Law and Dispute Resolution

These Terms are governed by applicable laws, subject to any mandatory consumer protection rights and legal requirements that apply to your purchase or use of our Services.

If a dispute arises concerning an order, product, or our Services, we encourage you to contact our customer support team first so that we can attempt to resolve the matter promptly and fairly.

If a dispute cannot be resolved informally, either party may pursue available legal remedies before a court or other competent authority having jurisdiction under applicable law.

Nothing in these Terms requires mandatory arbitration or waives rights that cannot legally be waived.

Nothing in this section limits any statutory consumer rights or protections available under applicable law.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, business practices, or legal requirements.

Updated Terms will be posted on our website with a revised "Last updated" date.

Continued use of our Services after changes become effective may constitute acceptance of the revised Terms to the extent permitted by law.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by applicable law.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the applicable agreement governing your use of our website and Services.

In the event of a conflict between these Terms and mandatory consumer protection laws, the applicable legal requirements will prevail.

18. Contact Us

For questions regarding these Terms, products, orders, shipping, refunds, or other customer service matters, please contact us using the customer support email address displayed on our website.

We aim to respond to customer inquiries in a timely and professional manner.